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📝 Written service description and invoice

Plumbing work documentation after a flood

If your home has flooded, we diagnose and fix the plumbing cause, and prepare a written service description and invoice that you can use as supporting evidence in your own insurance claim or in correspondence with your building manager

Santehniķis Rīgā diagnoses and fixes the plumbing cause of a flood in Riga, preparing a written service description and invoice — not an official insurance assessment or legal damage report. A diagnostic call-out starts from €70, with a 12-month warranty on all work.

📝 Written service description 🛡️ 12 month warranty ✓ No hidden fees
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What we can and cannot certify

If your home has flooded — whether from your own plumbing or a neighbour's — you'll often need to explain to your insurer or building manager what happened and how it was fixed. As plumbers, we diagnose the technical cause of the fault and carry out the repair, and afterwards we prepare a written service description and invoice that clearly states what was found and what was fixed.

It's important to understand: we do not issue an official insurance assessment or a legal damage report — that is the responsibility of your insurer or a certified expert. Our document is a professional description of the plumbing work carried out, which you can add to your own paperwork as supporting, additional evidence — not a replacement for the official process.

All work carried out comes with a 12-month warranty, and we prepare an invoice with a description of the work for every client on request — this is not a paid add-on.

How the process works

From inspection to a written service description

1

Inspection & diagnosis

We identify the cause of the plumbing fault on site

2

Repair

We fix the identified problem — a pipe, faucet or other fault

3

Written description

We prepare an invoice with a description of the findings and the work done

4

For your use

Use the document in your own insurance claim or with your building manager

Why honest documentation matters

After a flood, people often look for someone who can "certify" what happened. We believe the most honest way to help is to describe precisely what we actually saw and did — not to claim more than falls within our competence. Our invoice and service description is a reliable technical account from the plumber who physically carried out the diagnosis and repair — exactly the kind of supporting material many clients attach to their insurance claim. Again, this is not an official insurance assessment or legal damage report — that remains the role of your insurer or a certified expert. All work comes with a 12-month warranty.

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Prices

Diagnostic call-out
from €70

Identifying the cause, including a written description

Repair
Price after inspection

Depends on the specific fault and scope of work

Written service description
Included

In the invoice with a description of the work — no extra charge

Follow-up visit / clarifications
from €40

If your insurer or building manager needs further clarification

* Exact price for repair confirmed after an on-site inspection — no hidden fees. 12-month warranty on all work.

What Our Clients Say

★★★★★ 4.9 (500+ reviews)
★★★★★

"After the upstairs neighbour's flat flooded us, we needed to submit documents to our insurer. The technician diagnosed the cause of the damage and wrote up a clear service description with the findings — it was genuinely useful in the claim."

R
Richard B.
★★★★★

"A pipe started leaking and flooded the bathroom. After the repair I asked for a detailed invoice describing exactly what was found and fixed — needed it for the building manager as proof the problem had been resolved."

D
Diane S.
★★★★★

"Our floor flooded after a faucet failure. The plumber explained clearly what he could and couldn't certify from his own work — fixed the pipe and gave me a written invoice with a description, which I used as supporting material in my insurance claim."

M
Mark G.

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Frequently Asked Questions

No. We do not issue an official insurance assessment or a legal damage report — that is the role of your insurer or a certified expert. We can prepare a written service description and invoice for the diagnosis and repair we carried out, which you can attach to your own insurance claim as supporting evidence.
We describe what fault was found, what the likely cause was (for example, a corroded pipe or a faulty faucet), and what repair we carried out. This description is our professional account of the work performed — not an official forensic expert opinion.
That's for your insurer to decide. In many cases a repair invoice describing the cause is useful supporting evidence, but your insurer may also require its own expert or additional documents. Always confirm the exact requirements directly with your insurance company.
Yes — if the flood affects shared property or needs to be reported to a building manager, our invoice and service description can serve as confirmation that the problem has been diagnosed and resolved.
If urgent emergency work is needed, we aim to arrive as quickly as possible. If you only need documentation without an urgent repair, the visit can also be scheduled at a time that's convenient for you.

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