Water flowing uncontrolled, floor already flooded, neighbours downstairs banging on your door? Every minute counts. Our emergency plumber arrives within 30 minutes, any hour of the day, and stops the water at the source
Santehniķis Rīgā stops and locates the water source in flooded apartments and houses across Riga, any hour of the day. Call-out starts from €45, with a 12-month warranty on all work.
A flooded apartment is one of the most stressful situations at home. What you do in the first few minutes can decide whether the damage stays small or spreads down through several floors and neighbours.
Close the main water shut-off valve in your apartment. If you can't find it or can't manage, at least shut off the specific appliance or tap that's leaking.
Unplug or move electrical appliances away from the water. If water has reached outlets, switch off the relevant circuit at the fuse box — don't step into water if you're not sure it's safe.
Photograph the flooded areas — useful for disputes or insurance claims. Then fill in the form right away or call — we're on our way within 30 minutes.
⚠️ Safety first: If water is close to the fuse box or electrical outlets and you're not sure you can act safely — don't do anything yourself. Wait for our plumber, or if the situation feels dangerous, contact the emergency services at 112.
A systematic approach to stop the flooding and establish next steps — no guesswork
We determine whether the water is coming from your plumbing or from the neighbours
We close the valve or isolate the damaged section so the flooding doesn't spread further
We repair the burst pipe, faucet or appliance connection on the spot
We help establish whether the source is on your side or your neighbours'
We issue an invoice and description of what we found, which you can use for insurance
If drying or floor/ceiling repair is needed, we recommend who to contact next
A flood is one of the rare plumbing situations where time directly determines the extent of the damage. The first 15-30 minutes usually decide whether the water stays in your room or spreads to the neighbours below, creating disputes and extra costs. Standing water on flooring or parquet can cause irreversible damage within just a couple of hours, and moisture that soaks into walls can lead to mould later on. That's why we treat flooding call-outs as our highest priority — our plumber arrives within 30 minutes, any hour of the day, equipped to quickly locate and stop the water rather than just assess the situation from the sidelines. 12-month warranty on all work.
🚨 Request Emergency Help NowArrival, diagnosis, and shutting off the water supply
Depends on the type of damage and accessibility
Documentation for insurance or resolving disputes with neighbours
* Exact price confirmed before work begins — no hidden fees. 12-month warranty on all work.
"We woke up at night to splashing water — the whole hallway flooded, a pipe near the boiler had burst. I called in a panic at 3am, the plumber arrived in 25 minutes and shut off the water on the spot. I'll never forget that service."
"The neighbours upstairs forgot to turn off their bath and water started coming through my ceiling light. The plumber confirmed the source wasn't in my apartment and gave me a written statement for the neighbours and building manager."
"The washing machine hose burst while I was at work — I came home to water up to my ankles. Called in desperation, the plumber arrived quickly, shut the main valve and fixed the connection. Extremely professional in a crisis."
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